Tim, one of our engineers at TVonics, discusses how an enquiry on the Digital Spy forums relating to a HD linkage broadcast issue with the BBC, was resolved and relayed back to the BBC. It’s a good look into how we solve problems at TVonics and the benefit of a dedicated team based in the UK.
Tim, and the rest of the TVonics team, regularly monitor forums like Digital Spy as well as inbound customer service queries. Whilst most can be dealt with easily, we’re always up for the challenge of solving tough problems like this HD linkage issue. We’ll be shooting other behind the scenes videos soon so you’ll get to see more of the stories and the team behind the TVonics products.
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